Thursday, 2 November 2017

Ascend IT Services web page shift

Over the next months/years I will be posting all things PC related here instead of the previous website www.ascenditservices.co.uk. Posting here will be more efficient and I want to streamline things for easier access.

Many thanks.

Monday, 14 November 2016

Windows 7 takes forever to download and install updates from a fresh install

Those that have recently reformatted a hard drive and re-installed Windows 7 knows only to well the eternity it takes to download and install Windows updates. Here is a quick way to cut short that process time.

http://www.sevenforums.com/windows-updates-activation/394671-update-not-updating.html

Friday, 28 October 2016

USB printer issues when installing

When installing a HP Deskjet 2480 to a fresh install Windows 7 machine I encountered an error in the installation regarding there being USB problems with drivers/hardware even though the USB connections on the laptop worked fine. To get round this I saw this solution which evades the 'USB Ready' aspect of printer installation.

http://answers.microsoft.com/en-us/windows/forum/windows_7-hardware/computer-does-not-have-the-necessary-usb-software/8147d409-d076-49eb-8572-5631f9c5e1f8?page=2

Extract the archive to a folder and then simply search it for 'USB Ready' to delete that particular file. On the next install there should be no problems.

Wednesday, 24 February 2016

Always check the simple things first

When computers don't work it's often best to check out the silly things that may be triggering the problem. The computer of a client last week seemingly went haywire after she moved it from one room to the other leaving it unplugged for a number of days. After initial set up she noticed that windows updates were no longer working as well as a number of other issues with programs and applications.

What she didn't check was that the date and time in the bottom right hand corner of the desktop had been reset to a time years before sending the computer into a state of frenzy. Something as seemingly insignificant then and pretty basic is very important when dealing with the registry and the way that programs act. Always make sure that the date and time are correct.

Tuesday, 23 February 2016

Cortana and Start Menu not working error message, Windows 10

Many users have contacted me regarding this problem with Windows 10 operating systems. It as an error message which says Cortana and the Start Menu has failed. Here are some steps to remove this error message ranging from the unisntallation of Avast AV to using a Powershell command, to simply holding down the shift button after clicking on restart after the message shows.

http://appuals.com/steps-to-fix-start-menu-and-cortana-arent-working/

Friday, 19 June 2015

Windows updates corrupts, and then fails to update

From time to time, you may get a Windows Update failure. Either the updates don't take as planned or you get stuck on the 'installing x of x' screen and the only solution is to reset the machine. On reboot, updates from that point on (especially if reverting back to changes doesn't work) may seize and corrupt. To correct this, you need to go into the Windows Run area, and type in 'cmd' as an administrator.

You then type 'net stop wuauserv'. This stops the windows update process.
Then type 'net start wuauserv' to restart the updates process.

Hopefully this corrects this updates problems and you can continue with windows updates going forward.

Thursday, 10 July 2014

Windows 7 Can't go to sleep - resolved

http://www.pixelapes.com/2010/01/15/windows-7-cant-go-to-sleep/

One of the best little bits of info in here was the -

powercfg /devicequery wake_armed

command in command prompt (administrator).