Wednesday 7 September 2011

PC Tools compatibility issue with IE9

I stumbled across an issue today where some instances of PC Tools will not sit well with the new Internet Explorer 9 browser.  The PC Tools Browser Guard sends IE9 into a state of 'not responding'.  The way around this is to either run Internet Explorer 9 in 'no add-on' mode, then disable the add-on permanently from there, or to roll back to the previous browser.  To do this go to Programs and Features and Uninstall a Program.  Then at the top right you'll see an option to 'View Installed Updates'.  Click on this and Microsoft Internet Explorer 9 should be listed - simply click on it and uninstall.  PC Tools touched on the issue on their webpage and unless you re-install the program with the program that they suggest then PC Tools simply won't sit well with IE9 using the browser guard.

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